About me
Hello, I’m Spencer Kolstad. As an aspiring Helpdesk Technician with seven years of customer service experience, I’m passionate about delivering exceptional experiences to others. With a background in bartending and customer-facing roles, I’ve developed strong skills in multitasking, time management, troubleshooting, inventory management, POS systems, customer satisfaction, and team building.
When I’m not crafting customized drinks or ensuring seamless transactions at the bar, you can find me exploring new technologies and learning new skills. As a CompTIA Network+ certification candidate, I’m eager to apply my knowledge in real-world scenarios and continue growing as a Helpdesk Technician.
What drives me is the desire to make a positive impact on people’s lives through exceptional service and technical expertise. I believe that effective communication, empathy, and problem-solving are key to building strong relationships with customers and colleagues alike.
Through this website, I aim to showcase my skills, certifications, and experiences in a way that highlights my passion for delivering top-notch service and support. Whether you’re looking for a Helpdesk Technician or simply want to connect with someone who’s passionate about technology and customer satisfaction, I’m excited to share my story with you.
Experience
Bartender
Mas Taco Bar, Sacramento County, California, United States
September 2022 – Present
● Craft customized drinks based on guests’ preferences, ensuring a high-end experience.
● Maintain exceptional customer service by anticipating and fulfilling guest needs.
● Manage multiple responsibilities, including prepping garnishes, changing kegs, and tending the bar.
Receiver, Cashier, Deli Clerk
Sprouts Farmers Market, Citrus Heights, California, United States
August 2020 – October 2022
● Checking shipments, processing invoices, and taking inventory of what each department is being
charged
● Working in perishable departments in a fast-paced environment, helping guests with anything they need
● Assisting in-store operations by working in any department that was short-staffed
Server Assistant
HighHand Cafe and Nursery, Loomis, California, United States
May 2019 – March 2020
● Displayed friendly, courteous, and positive attitude and demonstrated professionalism
● Required to give a fine dining experience as a server and ensure that the customers are comfortable and
satisfied
Bar Back, Busser, Food Runner
Outback Steakhouse, Roseville, California, United States
May 2018 – May 2019
● Handled customer complaints with empathy and understanding
● Responsibilities included taking drink orders while keeping the bar organized for the bartenders
● Trained another server assistant to allow me to be promoted to other positions
Kayak Sales, Warehouse worker
Adventure sports/Kayak City, Sacramento, California, United States
June 2017 – May 2018
● Selling kayaks, transportation, and organizing the warehouse
● Exceptional cash management skills with a smile
● Fulfillment of online orders while stocking kayaks and accessories